Privacy Policy – ZapGaadi

Last Updated: 23 April 2026

This Privacy Policy describes how ZAPGAADI PRIVATE LIMITED (“ZapGaadi”, “We”, “Our”, “Us”) collects, uses, and protects your information when you use our website www.zapgaadi.com and our services.

By accessing or using our services, you agree to this Privacy Policy.

1. Company Information

Company Name: ZAPGAADI PRIVATE LIMITED
CIN: U79110AS2026PTC029939
Registered Address:
HOUSE NO. 29, SURUJNAGAR, TRIVENI PATH, BORMOTORIA,
Khanapara, Kamrup, GMC, Assam, India – 781022

2. Information We Collect

We may collect the following personal information:

• Full Name
• Phone Number
• Email Address
• Address and Location
• Driving License (DL)
• Government ID (Aadhaar, Voter ID, Passport)
• Payment Information (UPI, Card, Bank details)
• Booking and rental details

We may also collect usage data, including:

• IP address
• Browser type
• Device information
• Pages visited and time spent

3. Vehicle & Location Tracking

Our vehicles may use tracking systems to:

• Monitor vehicle location
• Prevent theft
• Provide emergency assistance

Location data may be shared with:

• Law enforcement authorities
• Insurance providers
• Emergency services

4. How We Use Your Information

We use your information to:

• Process bookings and payments
• Verify identity and documents
• Provide customer support
• Improve our services
• Send booking confirmations and updates
• Prevent fraud and misuse

5. Sharing of Information

We do not sell your personal data.

We may share your data with:

• Payment gateways
• Service providers and partners
• Government authorities (if required by law)
• Insurance companies (in case of accidents or claims)

6. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience
• Remember user preferences
• Analyze website traffic

You may disable cookies in your browser settings.

7. Data Security

We use reasonable security measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

Your data is retained only as long as necessary for:

• Providing services
• Legal compliance
• Resolving disputes

9. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent

To exercise your rights, contact us.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy:

📧 Email: book@zapgaadi.com
📞 Phone: +91 84867 15015